Director of Operations
I have over 7 years of processing experience in the mortgage industry. As the Director of Operations, I oversee the processing department and work closely with multiple lenders to ensure smooth and efficient mortgage processing. I prioritize effective communication and collaboration with both internal teams and external stakeholders. By fostering strong relationships with lenders, I have been able to significantly increase efficiency, reduce turnaround times, negotiate favorable terms, and maintain a high level of customer satisfaction.